Shipping policy

1. Processing Time

Orders are processed within 1–2 business days. During holidays or high‑volume periods, processing may take longer.

2. Shipping Methods

We ship using trusted carriers such as USPS, UPS, or FedEx. Available shipping options will be shown at checkout.

3. Shipping Rates

Rates are calculated at checkout based on weight, destination, and carrier. Occasional promotions may include free shipping.

4. Delivery Time

Estimated delivery within 3–7 business days for U.S. orders. International orders may take 10–21 business days depending on customs and local carriers.

5. Tracking

Once shipped, you’ll receive a tracking number via email. You can monitor your package directly through the carrier’s website.

6. Incorrect Addresses

Customers are responsible for providing accurate shipping details. We are not liable for delays or losses due to incorrect addresses.

7. Lost or Damaged Packages

If your package arrives damaged, contact us within 48 hours with photos. Lost packages must first be reported to the carrier. We will assist when possible.

8. International Shipping

Customs fees, duties, and taxes are the responsibility of the customer. We cannot guarantee delivery times due to customs delays.

9. Free Shipping Promotions

Free shipping offers apply only to qualifying orders and regions. Details will be clearly stated during promotions.

10. Contact

For shipping questions, reach out via our contact page or email.